There has been a file issue affecting the ‘Main Results’ upload to UCAS. This issue has resulted in the ‘Main Results’ file not being processed in time, meaning learners studying our Access to HE Diplomas results will not have been confirmed to Higher Education Institutes.
Our team have been working hard with QAA and UCAS to rectify the issue, and this will be resolved within the next 24 hours. We would like to assure you and your learners; that specific offers made to students by universities and other institutes will stand, however there will be a delay in confirming these places. We understand the frustration that this may cause, and the added anxiety that this will bring to your learners, and we apologise for any inconvenience that this causes.
We will continue to keep you updated on this issue and we will provide further communication in due course. Any questions that you, or your learners have, can be sent to email@example.com and a member of our team will do our best to provide support and assurance.